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How to use the basic features in your account.

Changing your E-mail Address
Use the contact form and an LMS support team member will verify your account and make the change. *The LMS team cannot easily verify account info if you ...
Fri, 16 Aug, 2019 at 9:30 AM
A course I took is not listed in my online transcript.
Only courses registered via the Learning Management System will show in your online transcript. If the course was taken with another agency, or the registra...
Fri, 21 May, 2021 at 11:49 AM
How do I locate my Transcript?
To locate your CSTI Learning Management Transcript (LMS) do the following. 1. Login at CSTI.ORG 2. Navigate to - Menu > Home > Universal Profile >...
Fri, 2 Jul, 2021 at 7:04 AM
Can I upload other certificates for review?
The CSTI Learning Management System (LMS) will allow you to upload external training documents into your transcript. These documents are not tied to the LMS...
Fri, 2 Jul, 2021 at 7:13 AM
I don’t see the course I’ve completed on my transcript, what should I do?
CSTI does not house historical transcripts at this time. If you had taken a course previously at CSTI and registered through our previous system you can con...
Fri, 2 Jul, 2021 at 9:00 AM
What do I do if I have multiple LMS accounts using different emails?
If you have created several different LMS accounts and want to merge completion records we can help. To do so please create an issue ticket asking to merge...
Fri, 2 Jul, 2021 at 9:54 AM
Can my spouse and I share an LMS account?
Accounts in the LMS cannot be shared. Transcripts and records are for individual use only. Since accounts are free, it is easy for your spouse to self regis...
Fri, 2 Jul, 2021 at 10:15 AM
I didn’t receive a “forgot password” email, what do I do?
The LMS Password reset tool will only send reset emails to valid/active LMS accounts. If you are sure the email you used in the LMS reset tool is the one yo...
Fri, 2 Jul, 2021 at 10:25 AM
Do I have the ability to modify my own account information?
Some information can be changed on your account without creating a ticket. Changing your Email: You can easily change your Learning Management System Em...
Fri, 2 Jul, 2021 at 12:44 PM
How do I submit a transcript request?
Transcripts can be located in your online Universal Profile for all courses registered through the CSTI Learning management system (LMS). To locate your o...
Fri, 9 Jul, 2021 at 5:46 AM
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