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Welcome to our help center. Most issues can be resolved by viewing our Knowledge Base below. If you can't find the answer you're looking for, please use the Red Help Widget found on the upper left side of this window . The widget will help find a solution, and if no solution is found you can generate a help ticket in the widget or by selecting New Support Ticket above.)

General

Getting Started 36
  • CSTI LMS Registration - Logging in, and Finding Courses
  • Resetting your password
  • Locating and Printing A Completion Certificate
  • Withdraw from course
  • How do I locate or browse for courses?
See all 36 articles
My Account 10
  • Changing your E-mail Address
  • A course I took is not listed in my online transcript.
  • How do I locate my Transcript?
  • Can I upload other certificates for review?
  • I don’t see the course I’ve completed on my transcript, what should I do?
See all 10 articles
Browser Issues 2
  • Unable to login cannot see login page form fields - Internet Explorer Issue
  • Can I take Online Courses from my tablet or phone?
Registration 15
  • Will I get an email after I register for a class?
  • Can I contact my instructor?
  • Are there any forms to complete prior to class starting?
  • I don’t see the course I’ve registered for on my transcript, what should I do?
  • Can my co-worker take my seat in the class if I’m unable to attend?
See all 15 articles

Information collected

Privacy policy 0
Opt-out policy 0

Online Courses

SEMS - G606 Online Course 5
  • Locating the SEMS G606 Online Course - New version June 2022
  • I’ve just completed G606 online courses and passed the test. When will I receive my certificate of completion?
  • SEMS G606how many attempts i have to take the test?
  • I need to take the course IS-700.b
  • I passed my online course but it is still showing "In Progress"

CERT/LISTOS

CERT/LISTOS 4
  • CERT Training stuck at certain point
  • Merit App Questions
  • Taking the Community Emergency Response Team (CERT) Basic Course - Hybrid Training
  • Unable to take CERT Hybrid Course Final Test
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